Privacy Policy

How we collect, use, protect, and manage your personal and business information

Effective: June 6, 2026 FREIGHTX CARGO SHIPPING PVT. LTD.

FREIGHTX Cargo Shipping Private Limited ("FREIGHTX", "Company", "we", "our", or "us") is committed to protecting the privacy and confidentiality of our customers, business partners, website visitors, suppliers, and service users. This Privacy Policy explains how we collect, use, store, process, and protect personal and business information when you interact with our website, logistics services, freight forwarding solutions, supply chain services, warehousing operations, and international cargo management activities.

Headquartered in Faridabad, Haryana, India, FREIGHTX provides freight forwarding, international shipping, logistics, warehousing, customs coordination, cargo transportation, supply chain management, import-export logistics, and related services across India, Dubai, UAE, GCC countries, and global markets.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information

Full Name, Company Name, Email Address, Phone Number, Mobile Number, Mailing Address, Business Contact Information, Job Title or Designation.

Business Information

Import and Export Shipment Details, Cargo Information, Freight Requirements, Logistics Service Requests, Billing Information, and Shipping Documentation.

Technical Information

IP Address, Browser Type, Device Information, Operating System, Website Usage Data, Referral Sources, and Cookies/Analytics Data when you visit our website.

2. How We Use Your Information

FREIGHTX may use collected information for the following legitimate business purposes:

Providing Freight Forwarding Services
Processing Documentation & Cargo Requests
Managing Import & Export Shipment Tracking
Coordinating Multimodal Logistics & Transport
Preparing Custom Quotations & Billing
Complying with Customs Laws & Regulations

3. Information Sharing and Disclosure

FREIGHTX does not sell, rent, or trade personal information to third parties.

Information may be shared only when necessary to perform logistics operations, with trusted partners including:

Shipping Lines Airlines Customs Brokers Government Authorities Warehousing Providers Transportation Operators Freight & Port Agents

4. Data Security

FREIGHTX implements reasonable technical, administrative, and organizational measures to protect personal and business information against unauthorized access, data loss, misuse, alteration, disclosure, or destruction.

While we strive to maintain high security standards, no method of internet transmission or electronic storage can be guaranteed as completely secure.

5. International Data Transfers

As a global logistics and freight forwarding company, FREIGHTX may transfer information across international borders to facilitate transportation, customs clearance, supply chain coordination, and logistics services.

Such transfers are conducted securely and in accordance with applicable legal and operational requirements globally.

6. Cookies Policy

Our website may use cookies and similar technologies to improve website functionality, analyze visitor behavior, measure website performance, and support marketing activities.

* Users may choose to disable cookies through browser settings; however, some website features may not function properly.

8. Data Retention

We retain information only for as long as necessary to deliver services, meet contractual obligations, comply with legal requirements, resolve disputes, and support legitimate business operations. Retention periods may vary depending on regulatory, legal, and operational requirements.

9. Your Rights

Subject to applicable data protection laws, users may have the right to:

  • Request Access to Personal Information
  • Request Correction of inaccurate data
  • Request Deletion of personal records
  • Object to certain data processing activities
  • Withdraw Consent where applicable

10. Contact Information

For questions regarding this Privacy Policy, data protection practices, or inquiries about your information, please contact:

FREIGHTX CARGO SHIPPING PRIVATE LIMITED

Corporate Office:
DLF Center Point, Office No: F-09, First Floor,
Sector-11, Faridabad – 121006,
Haryana, India

Telephone: 0129 4060627

Mobile: +91 99999 21554

WeChat ID: Mohit_IND

Email: info@freightxglobal.com

Our Operational Presence

Delhi (NCR) Panipat Mumbai Chennai

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